SHIPPING
We partner with some of South Africa's leading courier companies. They will deliver your order directly to you. Please make sure that all the address and contact details you've provided us are correct to ensure they can get to you quickly! Please note, we cannot deliver to PO Box addresses as someone needs to sign for the order.
Your order will be processed within 1 business day of receiving payment. Once we've dispatched, deliveries to South African main centres are quite quick - usually within 1-3 working days. Outside of main centres, the time may vary and can sometimes take up to a week.
DELIVERY COST
Courier delivery is free on all orders in South Africa over R500. If you order less than R500 your delivery fee will be R75 in South Africa.
Order size | Regular SA delivery fee* |
|
Below R500 | R75 | |
Above R500 | Free |
Once your order has shipped, you will receive a shipment notification email with tracking details. Please allow up to 24 hours for your tracking link to update to the current status. If you order is substantially delayed, or if you have a question about your order's delivery, please don't hesitate to contact us.
If you require an alternative shipping method, contact us and we'll do our best to accommodate your need!
INTERNATIONAL SHIPPING
All international orders ship via registered mail and are expected to arrive within 7-15 working days. International delivery times vary depending on the country of destination. Orders include tracking information and can be traced online. The fee for international shipping is approximetely $ 37 USD
For purchases outside of South Africa, Kudu Cosmetica is not responsible for taxes, customs charges and duties levied by the receiving country. We do not accept returns on International orders.